Do you have excellent communication skills and a strong commitment to customer satisfaction? As a Service Advisor, you will be the primary point of contact for our customers, guiding them through their service experience.
Responsibilities:
- Greet customers and accurately assess their vehicle service needs.
- Provide clear explanations of recommended services and associated costs.
- Schedule appointments and manage workflow efficiently.
- Maintain strong customer relationships and address inquiries professionally.
- Ensure a seamless and positive customer experience from start to finish.
Requirements:
- Previous experience in a customer service or automotive service advisor role.
- Exceptional communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- Proficiency in automotive service software is an advantage.